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Adapting to the Microsoft Outlook design, Microsoft Dynamics™ CRM is a complete Customer Relationship Management user-friendly solution for sales, marketing, and services management.  This CRM solution is built to work on multiple platforms that will allow flexibility to adapt to any infrastructure and work environment. History _____________________________________________ In 2003, Microsoft entered the world of CRM. Since then, Dynamics CRM has become one of the leaders in the industry with a scaleable, intuitive and feature-rich application that is easy to implement and support. Audience _____________________________________________ This solution addresses the needs of companies of all sizes that are looking to better serve their customers. Microsoft Dynamics CRM™ was created for those who are looking for: A productivity increase for all employees who engage in customer-facing activities all employees who engage in customer-facing activities A way to optimize your company's processes Build better and stronger relationships with your customers Increase sales Analyse future and past sales performance Access to real-time information Offer after-sales support through cases and service activities   Return to Microsoft products

Microsoft Dynamics CRM ___________________________ For more information Dynamics ™CRM ______________________________ Microsoft Dynamics™ CRM at a glance Familiar Microsoft look and feel Intuitive and simple to use Full Integration with Microsoft Outlook Supported by Microsoft technologies